Privacy Policy

Maktub Media Website Privacy Policy

This privacy policy (the “privacy policy”) applies to your use of our website at (the “website”). Please read this privacy policy carefully and in conjunction with our terms of use and ensure that you understand them before you start to use the website.

By accessing and using the website, you acknowledge that you have read and understood the content of this privacy policy. We reserve the right to update this privacy policy from time to time. 

This website is owned and operated by, or on behalf of, Maktub Media BV (“we” or “us”). We are registered in The Netherlands under company number KvK Nummer and our registered office is at Weena 723, 3013AK Rotterdam. Our VAT registration number is NL BTW NUMMER

For the purposes of data protection legislation, we are the data controller responsible for the collection and use of your personal information as set out in this privacy policy.

Information we collect from you

We collect the following information about you:

  1. information that you provide by filling in our application form on the website. This includes basic contact information such as your title/role, name, email address, password and additional information that you may specify such as personal marketing preferences;
  2. details of your visits to the website and the resources that you access;
  3. technical information from your computer or mobile device;
  4. information you supply if you report a problem with the website to us; and
  5. records of any correspondence if you contact us.

How we use your information

We may use any information about you:

  1. to enable you to have full access to the website;
  2. to contact you when you have requested us to do so, including where required to respond to any reported problems concerning the website;
  3. to produce anonymous reports, statistics and analysis of the types of users who access the website;
  4. to create your Maktub Media account and identify you when you sign-in to your account in accordance with your agreement with us;
  5. for marketing purposes (see Marketing section below). This is based on your communication preferences.
  6. for re-targeting advertising
  7. to contact you for your opinions on the website;
  8. to notify you about important changes to the website, including changes or updates to our privacy policy; and
  9. to administer and, for our legitimate interests, to improve the website.

When we share your information

We may share your personal information:

  1. with companies within the Maktub Media Group/SeiSei Group/Cloud9 who may act for us for any of the purposes set out in this privacy policy;
  2. with relevant Maktub Media artists and their representatives
  3. with any third party to whom disclosure is necessary to enable us to provide you with any services which you have requested or which are necessary to support the website,
  4. with data processors such as web hosting companies, email marketing service companies and other third parties such as Google and Facebook, who may serve tailored and personalised advertisements on you based on your activity, preferences and technical information we collect, including by way of cookies and similar tracking technologies such as pixel tags and web beacons (see Cookies sections below);
  5. where required to do so by court order or where we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation;
  6. with any person to whom disclosure is necessary to enable us to enforce our rights under this privacy policy or under the terms of use or to protect our rights or the rights of third parties. This includes exchanging information with law enforcement agencies or other similar government bodies; and
  7. to any company or prospective buyer of all or substantially all of Maktub Media BV’s assets in connection with the sale or transfer of those assets to any prospective buyer.


You can tell us whether you would like us to contact you with email updates or information regarding our services, at the point such information is collected on the website or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. You can also exercise the right at any time by contacting us (using the contact details set out on the final page of this privacy policy).


This Site is not directed toward children (as defined by local law) nor does Maktub Media knowingly collect information from children (as defined by local law).

Security and data retention

We take reasonable steps, including physical, technical and organisational measures, to protect your personal information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. Unfortunately, transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information submitted to us and any transmission is at your own risk.

Your personal information will be retained by Maktub Media for a period of time as necessary and relevant to our legitimate operations, our terms of agreement (if any) with you and in accordance with applicable legal obligations. This may include retention necessary to meet our tax reporting requirements as well as time required to enforce the relevant terms of agreement or to identify, issue or resolve legal proceedings.

We may retain a record of you stated objection to the processing of your data, including in respect of an objection to receiving marketing communications, for the sole legitimate purpose of ensuring that we can continue to respect your wishes and not contact you further, during the term of your objection.

Your choices and rights

You have options and choices over how we use your personal information. You may have the right under applicable laws to ask for details of the personal information we hold about you, or to amend, limit or delete your personal information. You may also have the right to object to further processing under certain circumstances.

We also respect the rights you may have under applicable laws to receive that information in a commonly used electronic format (or ask for this information to be provided in that format to a third party where feasible).

If you wish to exercise any of the above rights in relation to the personal information we hold about you, wish to change your preferences at any time or have any questions about this privacy policy, please contact us: 

  1. By email at:
  2. By writing to us, for the attention of our Data Protection Officer at: Maktub Media BV, Weena 723, 3013AK Rotterdam

Please note that we may require you to verify your identity before allowing you to access your personal information.

Users from the European Economic Area

We may transfer your personal information to one or more countries outside the Netherlands and the European Economic Area (EEA), where we (or other companies within the Maktub Media Group) or our service providers maintain operations. You understand that if your personal information is disclosed to third parties outside the EEA those parties may be based in territories that may not have equivalent data protection laws and may not be subject to an adequacy decision by the European Commission (EC). We will attempt to ensure that your data is held safely in such circumstances.

The servers used to process your personal information collected from this website are in the Netherlands, however we collect data from wherever users are situated. The information that we collect may therefore be transferred to the Netherlands from any other country in which you may be located. 

Where we transfer personal information we will seek to take account of any applicable statutory obligations relevant to personal information transfers. In the case of transfers out of the EEA, we will, in the absence of an EC adequacy decision relevant to the destination country, seek to rely on appropriate safeguards such as a valid Privacy Shield certified US recipient or enter into appropriate EC approved standard contractual clauses (see

If you are unhappy with a response you receive from us, you can refer the matter to your data protection supervisory authority:

Users resident in California

Under California Consumer Privacy Act, California residents have certain rights regarding the collection, use, disclosure and sale of their “personal information”

Specifically California residents have the right to request:

  1. Disclosure of personal information we collect, use, disclose and sell about you;
  2. Deletion of your personal information that we maintain;
  3. To opt out of the sale of your personal information.

We engage in industry-standard advertising business practices that may be considered a sale.  Maktub Media has “sold” personal information in the last 12 months by allowing advertising networks we partner with to place cookies or other tracking technologies through this website.  We do not knowingly sell personal information related to children under 16 years of age. 

To opt out of the sale of your personal information, make a request or, for more information, contact or write to us, for the attention of our Data Protection Officer at: Maktub Media BV, Weena 723, 3013AK Rotterdam.

In most cases, Maktub Media will verify your request by confirming that you control the email address associated with your personal information.  If necessary, we reserve the right to take additional steps or require additional information to verify your request.

You have the right not to receive discriminatory treatment for exercising your privacy rights.


“Cookies” are small pieces of information which are issued to your computer or mobile device when you visit a website and which store and sometimes track information about your use of the website. When you visit our website, our web server sends a cookie to your device which allows us to recognise your device.

You can find out more about how we use cookies and other similar tracking technologies, including information on how you can manage your cookie preferences, in our Cookie Policy.